Rental Process

Selection Process – All our available rental items are showcased online for easy browsing. Clients can select their items directly from our website or reach out for personalized recommendations based on their event design.

Estimate & Invoice – Once you’ve finalized your selections, we’ll provide an estimate outlining all requested items. When the estimate is approved, an invoice and rental contract will be sent for review and signature.

Retainer & Payment – A non-refundable 30% retainer is required to reserve your items for your event date. Full payment is due 4 weeks prior to your event. A credit card must be kept on file for all rentals.

Delivery & Pickup – We offer both customer pickup/return and delivery services. Furniture rentals require delivery. Customer pickups can be scheduled for the day before the event, with returns due the day after.

Returns & Inspections – All items are carefully inspected upon return. If any damages are found, the full replacement cost listed in your contract will be charged. Many of our rentals are antique or one-of-a-kind, making them difficult to replace or repair.

Damages – Any damage incurred during the rental period will result in a charge of five times the rental fee for that item. A credit card authorization form is required for all rentals to cover potential damages. Please handle all rentals with care so others can enjoy them for years to come.

Rental Minimums – Rentals during May through September require a $250 minimum, which includes delivery charges.

***Important: A completed credit card authorization form is required upon signing the rental contract. This form will be held until items are returned and inspected. If damages or missing items are found, charges will be applied according to the rental agreement.